Search by job title, skills, company or browse by categories.
Receptionist- Hennessy Park Hotel
Full-timeOn-site
- Plaines Wilhems
- Negotiable
- Posted Sep 21, 2026
- Closing 21/10/2026
- Tourism / Travel
- Receptionist Jobs
- Front Desk
- Hotel Receptionist
- Training Receptionist
Sector
Skills
Job Description
Responsibilities:
- Attend calls
- Take messages & transfer to concerned departments
- Fill log book & complain & request log book & do follow up of request and guests respectively
- Reconcile bills on system & dockets (Verify bills & inquire with concerned departments through mails)
- Prepare departure control sheet (Reception check list, Rooming sheet, Mini-bar control sheet, Hotel transfer, Umbrella control sheet, Early breakfast sheet, wakeup call, handing over sheet
- Prepare key jacket
- Courtesy calls & update on system
- Prepare turndown list for VIPs & send to concerned department
- Fill in log book for evening shift & communicate in briefing about departures & any other issues
- Prepare ventilation sheet for EPIN
- To constantly check the handover, memo files and ensure checklists are completed at the end of the shift.
- To report any unusual occurrences and any concerns to the reception shift Supervisors.
- To ensure all special requests on the arrival list are being action and followed up.
- To ensure that upon arrival, information on guest’s voucher matches the one in our reservation system. If incorrect or wrong, ensure proper action is taken.
Requirements:
- Customer service
- Good communication
- Computer Literate
- NC 3 Front Office
- Knowledge of Opera
- Microsoft Word Skills
- Listening Skills