Sales Engineer - Blychem Ltd

The Sales Engineer - Water Treatment is responsible for developing and growing sales of water treatment chemicals, equipment, and services by identifying business opportunities, building strong customer relationships, and providing technical solutions that meet client requirements. The role combines technical expertise with sales and business development activities to achieve budgeted targets.

Key Responsibilities

Sales & Business Development

• Achieve sales targets and business objectives.
• Identify and develop new business opportunities within industrial, commercial, and institutional sectors.
• Prepare and present technical and commercial proposals to customers.
• Negotiate contracts, pricing, and terms in line with company policies.
• Maintain and grow relationships with existing customers to ensure customer satisfaction and retention.

Technical Support

• Conduct site surveys and assess customer water treatment requirements.
• Recommend appropriate water treatment solutions, chemicals, equipment, and services.
• Provide technical presentations and product demonstrations to customers.
• Support commissioning, troubleshooting, and optimization of water treatment systems when required.
• Liaise with technical and operations teams to ensure successful project implementation.

Customer Relationship Management

• Establish and maintain strong relationships with clients, consultants, contractors, and key stakeholders.
• Respond promptly to customer inquiries and technical issues.
• Ensure a high level of customer satisfaction through regular follow-ups and service reviews.

Reporting & Administration

• Prepare accurate sales forecasts and pipeline reports.
• Maintain customer records and sales activities within the system.
• Monitor competitor activities and market developments.
• Submit regular sales and activity reports to management.

• Bachelor's Degree or Diploma in Chemical Engineering, Mechanical Engineering, Environmental Engineering, Chemistry, or a related field.
• 5 years of work experience in a similar role within a commercial environment.
• Knowledge of water treatment processes, chemicals, boilers, RO systems, wastewater treatment, and related equipment
• Strong understanding of ISO standards.
• Strong sales and negotiation skills.
• Excellent communication and presentation skills.
• Strong technical and analytical abilities.
• Ability to work independently while coordinating with multiple departments.
• Proficiency in all Microsoft products.
• Valid driving licence.