HR Executive

French Leader in debt management & acquisition, iQera helps large companies and financial institutions at every stage of their client financial cycle by combining operational excellence, human and artificial intelligence.
iQera aspires to create the difference through its convictions:

• Achieve the unprecedented
• Play as a team
• Leave a positive impact

More than just resumes, iQera is looking foremost for personalities that will make a difference. The group wants to build a community of collabor’actors that are engaged, atypical and curious to learn, who want to find their path and thrive while giving meaning to their profession.
The Group currently relies on a Tribe of more than 2300 collborar’actors on 13 sites in 6 countries.

Your responsibilities within our Tribe

• Ensure the successful integration of employees through a proper induction process and on the job training program
• Respond to internal and external HR related inquiries or requests and provide assistance
• Draft employment contracts, addendums, certificates, end of probation letters, maternity letters and other HR letters
• Draft, issue or update HR policies as and when required and ensure that all Human Resources’ Standard Operating Procedures are up to date
• Ensure that proper records are kept in employee files through a proper filing system and kept in a confidential manner
• Serves as the human resources department representative in meetings, on committees as and when requested
• Liaise and follow up on medical insurance, employee claims and re-imbursement
• Conduct exit interviews
• Maintain a proper and updated record on Sicorax (scanned documents, employee database...)
• Counsels and assist Managers, Team Leaders and employees in work related matters
• Ensure proper follow up with MQA & HRDC for refund of courses
• Assess training needs and coordinate learning and development initiatives for all employees
• Compile monthly payroll info
• Ensure that proper records are maintained on Sicorax payroll and HRM