Sales Executive – Travel & DMC

Ashford Capital is looking for a dynamic, results-driven, and customer-focused Sales Executive – Travel & DMC to join its team.

The successful candidate will be responsible for developing new business opportunities, building strong relationships with B2B travel partners and corporate clients, and driving revenue growth through the promotion and sale of travel and destination management services.

The ideal candidate will have a strong understanding of the travel industry, excellent sales and communication skills, and the ability to identify opportunities and convert prospects into long-term business relationships.

Key Responsibilities

• Prospect, identify, and secure new B2B travel agents, overseas tour operators, corporate accounts, and other business partners to achieve agreed revenue and sales targets.
• Develop and maintain strong, long-term relationships with existing clients and business partners.
• Identify new business opportunities and actively expand the company's client and partner portfolio.
• Work closely with the Package Officer to develop attractive, competitive, and high-converting travel packages tailored to client requirements and market demand.
• Prepare and present professional quotations, proposals, itineraries, and travel solutions to prospective and existing clients.
• Serve as the main point of contact for corporate and retail clients, ensuring prompt responses, effective communication, and a high level of customer service.
• Understand clients' travel requirements and provide suitable solutions that meet their expectations and budget.
• Follow up consistently on leads, quotations, and proposals to maximise conversion opportunities.
• Work closely with the media and marketing team to support promotional campaigns across social media and other digital platforms.
• Contribute to the development of promotional initiatives designed to generate qualified leads and increase sales.
• Monitor market trends, competitor activities, customer preferences, and developments within the travel and DMC industry.
• Maintain accurate and up-to-date records of leads, prospects, clients, opportunities, activities, and sales within the company's CRM system.
• Track sales performance and provide regular updates and reports on leads, conversions, revenue, and business development activities.
• Gather client feedback and market insights and share recommendations with the relevant teams to continuously improve travel packages and services.
• Work collaboratively with internal teams to ensure smooth coordination and delivery of services to clients.
• Ensure a high level of professionalism and customer satisfaction throughout the entire sales process.
• Achieve or exceed agreed individual and team sales targets.

Candidate Profile

Qualifications and Experience

• Proven experience in sales, business development, travel, tourism, destination management, or a related field.
• Previous experience working with B2B travel agents, tour operators, corporate clients, or international travel partners would be highly advantageous.
• Good knowledge of the travel and tourism industry, including travel packages, destinations, and customer requirements.
• Demonstrated ability to prospect for new business and convert leads into sales.
• Experience using CRM systems and maintaining accurate customer and sales records.
• Experience working with digital marketing or social media campaigns would be an advantage.
• A qualification in Travel & Tourism, Sales, Marketing, Business Management, or a related field would be an advantage.

Skills and Competencies

• Strong sales, negotiation, and business development skills.
• Excellent communication and interpersonal skills.
• Strong customer-service orientation with a professional and proactive approach.
• Ability to build and maintain long-term relationships with clients and business partners.
• Strong presentation and proposal-writing skills.
• Commercially aware with a strong focus on achieving targets and generating revenue.
• Excellent follow-up and lead-management skills.
• Good organisational and time-management abilities.
• Ability to manage multiple clients, opportunities, and priorities simultaneously.
• Strong attention to detail and accuracy.
• Ability to work independently as well as collaboratively within a team.
• Good understanding of digital platforms and social media.
• Proactive, energetic, and results-oriented personality.
• Fluency in English and French would be an advantage.

Key Performance Areas

The successful candidate will be expected to contribute to:

• New client and business partner acquisition.
• Revenue and sales target achievement.
• Lead generation and conversion.
• Growth of the B2B and corporate client portfolio.
• Client retention and relationship management.
• Development and promotion of competitive travel packages.
• Customer satisfaction and service quality.
• Accurate and effective CRM management.

What We Offer

This is an exciting opportunity for a motivated travel sales professional to join Ashford Capital and play an important role in growing its B2B, corporate, and travel business portfolio.

The successful candidate will have the opportunity to work in a dynamic environment, develop relationships with local and international travel partners, and contribute directly to the company's commercial growth.

If you are passionate about travel, enjoy building business relationships, and have a strong drive to achieve sales results, we would love to hear from you.