RESPONSIBILITIES
1. Serve as the primary point of contact for all customer account management matters
2. Build and maintain strong, long-lasting client relationships
3. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
4. Assist all teams to meet Sales Order targets, Revenue targets as well as financial targets and growth objectives;
5. Be responsible for data analysis, market research, competitive intelligence, and customer feedback, maintain market activities and health, think about and practice sales models, and continuously innovate
6. Assist with challenging client requests or issue escalations as needed
7. Prepare reports on account status

REQUIREMENTS
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
• Bachelor’s degree or above with Major in BA, Technology, Communication, Engineering, Accounting, Management, Technical, Business/Administration, Sales or relevant field
• At Least 3 years’ experience in account management and sales
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs