📋 About the Role

We are looking for an organized and proactive Admin & Sales Assistant to join our team. The ideal candidate will be the first point of contact for clients, handling calls and inquiries with professionalism, while also supporting the sales process from order processing through to installation planning. This role is perfect for someone who enjoys multitasking, staying organized, and ensuring clients have a smooth experience from start to finish.

🎯 Key Responsibilities

☎️ Client Communication

• Answer incoming calls and respond to client inquiries promptly and professionally
• Handle client follow-ups to ensure satisfaction and address any questions or concerns
• Maintain clear and courteous communication with clients throughout their journey

🗂️ Administration & Processing

• Process orders, quotes, and related administrative documentation
• Maintain accurate records of client information, orders, and project status
• Coordinate with internal teams to ensure information flows smoothly

💼 Sales Support

• Assist in following up on sales leads and supporting the sales team to close deals
• Provide clients with information on products, pricing, and timelines as needed
• Help identify upselling or cross-selling opportunities during client interactions

🛠️ Installation Planning

• Coordinate and schedule installation appointments with clients and installation teams
• Ensure all necessary information and materials are in place ahead of installations
• Track installation timelines and follow up to confirm completion and client satisfaction

✅ Requirements

• Previous experience in an administrative, customer service, or sales support role
• Excellent phone manner and communication skills
• Strong organizational skills with keen attention to detail
• Ability to multitask and manage competing priorities
• Comfortable using scheduling/planning tools and basic office software (Word, Excel, email)
• A proactive, client-focused attitude

🎁 What We Offer

• A supportive and collaborative work environment
• Opportunity to play a key role in the client experience, from first contact to project completion
• Attractive salary