Direct Sales Executive

Emtel is looking for Direct Sales Executives to join our Home Internet sales team and help connect households across Mauritius with reliable home internet solutions.

This is a field-based sales role where you will actively identify new residential customers, understand their connectivity needs, recommend the right solution and guide them through the subscription process from sale to activation

Main Duties and Responsibilities:

• Drive sales of Home Internet services within the assigned regions and achieve monthly sales targets
• Identify and develop new residential customers through field prospecting, cold calling, referrals and other direct sales activities
• Meet with prospective and existing customers with a strong focus on generating new business
• Understand customer needs and recommend the most suitable Home Internet solution
• Clearly explain our services, pricing, procedures, payment requirements, Direct Debit, security deposits, billing and customer support
• Build strong customer relationships and provide a professional experience throughout the sales and after-sales journey
• Complete and submit customer applications, contracts and other required documentation accurately and within the required timeline
• Follow established sales, compliance and after-sales procedures
• Handle customer concerns professionally and coordinate with Customer Service and Credit Control teams to resolve issues efficiently.
• Keep accurate customer and sales information in the CRM and use available sales tools effectively.
• Share customer feedback, competitor information and market insights to help improve our products, offers and sales processes.
• Represent Emtel at roadshows, commercial events and other promotional activities when required.

Required Qualifications and Experience:

• Minimum Higher School Certificate (HSC)
• Candidates with School Certificate (SC) and at least three (3) years of sales experience may also be considered

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem-solving mind

What you shall benefit:

• Medical Insurance cover 
• Pension Insurance cover
• Discount on handsets
• CJ Group discounts on selected products/services
• Mobile refunds 
• Fuel card 
• Free and unlimited airtime

Please note: A valid driving licence and own motor vehicle are mandatory for this position.