The Food & Beverage Captain is responsible for coordinating the daily operations of Patient Room Service and Café Services, Canteen Services, and Internal & External Events, ensuring the efficient delivery of high-quality food and beverage services to patients, visitors and staff. The incumbent shall supervise daily operations, allocate work assignments, monitor service standards and support the Food & Beverage Supervisor in achieving departmental objectives. The role is responsible for ensuring compliance with food safety, occupational health and safety, infection prevention, quality standards and hospital policies while promoting excellent customer service and effective team performance. The Food & Beverage Captain shall also act as the first point of operational support for frontline employees and assist in resolving service, staffing and operational issues during the shift.

Qualifications

A secondary Education

Experience

3-5 years

or a  minimum of 5 years experience in similar position in the hospitality sector.

Knowledge & Technical Competencies

·        Excellent communication, interpersonal and presentation skills.

·        Good Knowledge of Hygiene and Safety Standards.

Behavioural Competencies

·        Attentive and patient with customers. (Highly customer oriented).

·        Ability to work on pressure and shift system.