Main Duties:

• Identify all lease files reaching maturity on a weekly basis or being early settled on a daily basis and prepare the corresponding sale deeds within 72 hours. Monitor and follow up on each case through completion and delivery, maintaining an up-to-date and accessible tracking report detailing the status and actions taken.
• Process with the registration of the lease agreement by ensuring that registration is completed within one week.
• Maintain regular reporting and provide timely feedback on all leases disbursed, rescheduled, transferred, and registered. Closely monitor the status of all registered files.
• Ensure that all files and documents are properly maintained, securely stored, and readily retrievable when required.
• Ensure files are properly organized and submitted for archiving at least twice a year.
• Attend to requests from insurers and other relevant stakeholders within 48 hours, ensuring proper records are maintained, including records relating to fines and related matters.
• Provide operational support and ensure that assigned tasks are completed accurately within the required timelines, with particular focus on leasing and deposit-related processes.

Profile:

• Proactive, disciplined and results-oriented approach to work.
• Strong administrative and organisational skills, with the ability to manage multiple tasks and meet deadlines.
• High level of attention to detail and accuracy in data entry, document preparation and record keeping.
• Good communication skills – both written and verbal.
• Strong ability to prioritise tasks and follow up effectively on pending matters.
• Good interpersonal skills, with the ability to communicate effectively with internal and external stakeholders.

Qualifications & Experience:

• HSC, or any other equivalent qualification in Administration.
• 2-3 years - Proven experience in operations management / administration or a similar role.