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Client Onboarding Specialist / Assistant - based in Port Louis
Full-timeOn-site
- Port Louis
- Salary not disclosed
- Posted Aug 20, 2026
- Closing 19/09/2026
- Accounting / Auditing / Tax Services / Finance
- Client Onboarding
- Onboarding Specialist
- Finance Support
- Full Time Positions
Sector
Skills
Job Description
MAIN DUTIES AND RESPONSIBILITIES
- Review customer files at onboarding to ensure all CDD documentation is complete, valid, and compliant with internal policies and regulatory requirements.
- Verify customer identification documents, proof of address, source of funds, and other onboarding requirements.
- Ensure customer risk assessments are properly completed and documented.
- Follow up with the sales department for missing or incomplete documentation.
- Act as a checker for transactions to ensure accuracy, proper authorization, and compliance with internal procedures.
- Review transactions for unusual or suspicious activity and escalate where necessary.
- Ensure maker-checker controls are properly applied before transactions are processed.
- Ensure compliance with AML/CFT policies, procedures, and regulatory guidelines.
- Escalate high-risk customers, suspicious transactions, or unusual activities to Compliance Manager MLRO.
- Assist in ongoing monitoring and periodic review of customer files where required.
- Maintain proper customer records and documentation in an organized and secure manner.
- Report any non-compliance, documentation deficiencies, or suspicious activities to the Compliance Manager/ MLRO.
- Assist in preparing reports relating to onboarding and transaction reviews if required.
- Ensure all work is performed in line with company policies, procedures, and regulatory requirements.
- Stay updated with changes in AML/CFT and regulatory requirements relevant to customer due diligence.
KEY SKILLS AND COMPETENCIES
- Ability to review customer files, identification documents, and transaction details accurately and identify discrepancies or missing information.
- Understanding of customer due diligence, KYC requirements, and financial crime risks.
- Ability to assess customer risk, review transactions, and identify unusual or suspicious activities.
- Written and verbal communication skills for liaising with internal departments and escalating issues when necessary.
- Ability to manage multiple customer files and tasks while maintaining proper documentation and record keeping.
- Ability to meet deadlines and process onboarding and transaction reviews in a timely manner.
- Proficiency in Microsoft Office and ability to use internal systems for customer records and transaction reviews.
EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in finance, Accounting, Business Administration, Law, Management, or a related field.
- 1–3 years of experience in Customer Due Diligence (CDD), Know Your Customer (KYC), AML/CFT, Compliance.
- Experience in reviewing customer onboarding files and documentation.