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Client Onboarding Specialist / Assistant - based in Port Louis

Full-timeOn-site
  • Port Louis
  • Salary not disclosed
  • Posted Aug 20, 2026
  • Closing 19/09/2026

Job Description

MAIN DUTIES AND RESPONSIBILITIES

  • Review customer files at onboarding to ensure all CDD documentation is complete, valid, and compliant with internal policies and regulatory requirements.
  • Verify customer identification documents, proof of address, source of funds, and other onboarding requirements.
  • Ensure customer risk assessments are properly completed and documented.
  • Follow up with the sales department for missing or incomplete documentation.
  • Act as a checker for transactions to ensure accuracy, proper authorization, and compliance with internal procedures.
  • Review transactions for unusual or suspicious activity and escalate where necessary.
  • Ensure maker-checker controls are properly applied before transactions are processed.
  • Ensure compliance with AML/CFT policies, procedures, and regulatory guidelines.
  • Escalate high-risk customers, suspicious transactions, or unusual activities to Compliance Manager MLRO.
  • Assist in ongoing monitoring and periodic review of customer files where required.
  • Maintain proper customer records and documentation in an organized and secure manner.
  • Report any non-compliance, documentation deficiencies, or suspicious activities to the Compliance Manager/ MLRO.
  • Assist in preparing reports relating to onboarding and transaction reviews if required.
  • Ensure all work is performed in line with company policies, procedures, and regulatory requirements.
  • Stay updated with changes in AML/CFT and regulatory requirements relevant to customer due diligence.

KEY SKILLS AND COMPETENCIES

  •  Ability to review customer files, identification documents, and transaction details accurately and identify discrepancies or missing information.
  • Understanding of customer due diligence, KYC requirements, and financial crime risks.
  • Ability to assess customer risk, review transactions, and identify unusual or suspicious activities.
  • Written and verbal communication skills for liaising with internal departments and escalating issues when necessary.
  • Ability to manage multiple customer files and tasks while maintaining proper documentation and record keeping.
  • Ability to meet deadlines and process onboarding and transaction reviews in a timely manner.
  • Proficiency in Microsoft Office and ability to use internal systems for customer records and transaction reviews.

EXPERIENCE AND QUALIFICATIONS

  •  Bachelor’s degree in finance, Accounting, Business Administration, Law, Management, or a related field.
  • 1–3 years of experience in Customer Due Diligence (CDD), Know Your Customer (KYC), AML/CFT, Compliance.
  • Experience in reviewing customer onboarding files and documentation.