As part of its strategic growth ambitions, MauBank Ltd is expanding its range of services through the establishment of its Custody Business- a new sub division within its International Banking.  We are seeking an experienced and results-driven professional to assist the Head of Custody in this new function.  The role will act as the primary client-facing contact for custody services, ensuring high-quality service delivery, client satisfaction, business growth, and coordination between clients, operations, compliance, risk, and other internal stakeholders.

KEY RESPONSIBILITIES:

• Assist in setting up the Custody Function: Support the Head of Custody in establishing the operating and process frameworks, service level agreements, develop and maintain relationships with local and international sub-custodians as well as develop staff expertise in custody operations and securities services.
• Drive Business growth: Growth in Asset Under Custody (AUC), promote the Bank’s Custody services to Management Companies, Funds, Pension Funds, Insurance Companies, Family Offices, Institutional Investors, etc.  Identify new revenue opportunities including corporate actions, fund services, securities administration and forex and represent the Bank in business forums or global platforms.
• Manage the good functioning: Act as a primary point of contact for Custody clients and sub custodians, monitor securities settlement activities, ensure timely processing of corporate actions, ensure accurate reconciliation of cash and securities positions, monitor service delivery standards and operational KPIs, coordinate the custody account opening and maintenance.
• Ensure strict compliance with FSC and BOM regulatory and reporting obligations within deadlines, FATF, AML/CFT, and other international frameworks, while establishing robust risk management systems to safeguard against reputational, operational, and compliance risks.
• Ensure operational efficiency through advanced automation initiatives and driving continuous improvement in processes, systems, and service delivery, and ensuring data integrity, security, and resilience.

 PREREQUISITES:

·        Degree in Finance, Banking, Accounting, Business Administration or a related field.

·        Minimum 5-8 years' experience in custody, securities services, fund administration, global business, investment operations, or institutional client relationship management.

·        A banking experience of a minimum of 2 years would be an advantage

·        Experience dealing with fund managers, institutional investors, management companies, or financial intermediaries is preferred.

·        Knowledge of custody operations, securities settlement, corporate actions, and investment structures will be an advantage.

·        Strong cross-cultural communication skills, with experience managing diverse teams and clients across Africa, Middle East, Europe, and Asia.

·        Proven ability to build trust with multinational corporations, institutional and non-institutional investors

·        Advanced Microsoft Excel modelling capabilities and knowledge of IFRS and hedge accounting.

SKILLS:

·        Understanding of custody operations, securities markets and regulatory requirements.

·        Proven leadership, stakeholder management and business development skills.

·        Excellent communication, coaching and relationship management abilities.

·        Join MauBank and play a key role in building a new strategic business line within one of Mauritius' fastest-growing banks.