Direct, seats guests and proceeds with check-in.

Bids farewell to departing guests.

Give information to guests on all activities and services available and provides the appropriate assistance to them.

Prepare and dispatches arrival, departure, in house guests and daily report lists for other departments.

Liases with Housekeeping for readiness of rooms/suites/villas prior to guest's arrival.

Performs night auditing.

Prepares, presents and processes guests bill as per Hotel standard and procedures.

Answers and direct local international calls as appropriate.

Uses properly as safely all equipment and material made available.

Attends daily and other briefing as per Hotel policy.

Takes immediate action upon feedback received.