Medical Vetting and Coding Officer - Qualifications, Experience and Responsibilities:

1. HSC
2. Diploma in Nursing will be an advantage
3. Familiarity with ICD Codes and Procedures
4. 1-2 years' experience in Coding or Nursing
5. Good knowledge of Microsoft Office
6. Ability to work in complete confidentiality

•  Vetting of claims and ICD 10 Coding
• Compliance with all statutory medical guidelines/rules and regulations
• Follow up of inpatient cases to ensure there are no deviation from what has been authorised
• To detect fraudulent/exaggerated claims
• Coordination and monitoring of Health Care Services.

Operations Officer - Qualifications, Experience and Responsibilities:

• SC/HSC/Diploma
• Certificate in Finance/ Management/
• Law/ CII will be an advantage;
• Good knowledge of Microsoft Office, specifically Excel tool;
• 1 to 3 years' experience in the Insurance sector will be an advantage;
• Curious, Eager to learn, Team Player

1. Processing of new policies along with changes to be brought to existing ones;
2. Evaluating the risk associated with the application forms received by both data capturing information on a dedicated platform and querying-up same with members;
3. To prepare, send and process renewals of policies;
4. Attending queries and handling complaints from both internal and external parties;
5. Any other cognate duties.

 CRM Officer - Claims - Qualifications, Experience and Responsibilities:

• HSC
• Minimum 6 months’ operational
• Experience in customer relations
• Basic computer literacy, including MS Office
• Customer-centric approach
• Knowledge of processes within own area of responsibility
• Strong administrative skills
• Accurate data capturing skills