Join our dynamic team in the heart of Rivière du Rempart as we seek a dedicated and detail-oriented Executive Housekeeper. In this full-time role, you will have the opportunity to make a significant impact on our guests' experiences, contributing to a vibrant and welcoming environment.

As Executive Housekeeper, you will be responsible to supervise, train and work alongside the team members to ensure all hotel rooms are sparklingly clean and in good condition as per our standards. 

Responsibilities include:

• Work with the appropriate departments of the hotel to obtain and disseminate all relevant information concerning arriving guests and with his team prepare guests’ stays meticulously.
• Dealing with suppliers of linen, cleaning materials and guest supplies, such as soap, shampoo, etc.
• Possibly overseeing supervisors and linen room and cleaning supplies staff.
• Overseeing stock takes, budgets and other paperwork, such as maintenance reports and safety audits.
• Aware of the communication passed in the weekly executive and sales meetings as well as the General Manager's briefings with Front Office and Housekeeping for follow up.
• Deal with all guests’ queries and complaints swiftly and efficiently.
• Set-up and monitor a proper preventive maintenance programme in order to ensure that the grounds, buildings and equipment and their dependencies are always well maintained and in excellent running order at all times.
• Constantly monitor staff morale to ensure that the personnel are kept in an appropriate state of discipline, motivation and commitment to the objectives of the organization at all times.
• Handle guest/customer calls received at the department and record all messages / reservation requests/ queries and assign to appropriate housekeeping team member. Take responsibility to ensure action is taken wherever possible.
• Conduct his/her duties in a courteous, safe and efficient manner, in accordance with the hotel's policies and procedures, brand standards and code of conduct, ensuring that a high level of service is maintained.
• Assist in any other related duties or activities as may be assigned by Management to ensure smooth hotel operations and guest satisfaction.

If you're passionate about hospitality, enjoy leading teams, and are committed to guest satisfaction, we invite you to explore the possibility of joining us. Together, we can create memorable experiences for our guests while fostering a supportive and inclusive working environment.