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Centre Agents ","contact-centre-agents","Moka","Full-time","10,000 – 20,000",{"@type":47,"@id":48,"name":49,"slug":50},"JobCategory","\u002Fapi\u002F.well-known\u002Fgenid\u002Fe6c166f28caaee66132b","Call Centers \u002F BPO \u002F Customer Service \u002F Languages","call-centers-bpo-customer-service-languages","Posted Aug 24, 2026","Closing 30\u002F11\u002F2026",{"@type":54,"@id":55,"id":56,"name":57,"slug":58,"industry":59},"JobCompany","\u002Fapi\u002F.well-known\u002Fgenid\u002F606f767866451bfdc9dc",141,"C-Care (Mauritius) Ltd","c-care-mauritius-ltd","Healthcare \u002F Medical \u002F Veterinary",[61,65,68,71],{"@type":62,"@id":63,"label":64},"JobTag","\u002Fapi\u002F.well-known\u002Fgenid\u002F7f0e6f57c10a7bec0f64","Contact Centre Jobs",{"@type":62,"@id":66,"label":67},"\u002Fapi\u002F.well-known\u002Fgenid\u002F47d86ff4087564e4760a","Call Center Agent",{"@type":62,"@id":69,"label":70},"\u002Fapi\u002F.well-known\u002Fgenid\u002Fb72c7e6bd9ed78a1db23","Customer Support Agent",{"@type":62,"@id":72,"label":73},"\u002Fapi\u002F.well-known\u002Fgenid\u002Faf5b078a0f9b8791c4a6","Sc Level Positions","\u003Cp style=\"outline: 0px; margin: 5pt 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">C-Care Hospitals &amp; Clinics is currently looking for a \u003Cspan style=\"outline: 0px; font-weight: 700;\">Contact Centre Agent \u003C\u002Fspan>to be based at C-Care Wellkin in Moka.\u003C\u002Fp>\u003Cp style=\"outline: 0px; margin: 5pt 0cm; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\">\u003Cspan style=\"outline: 0px; font-weight: 700;\">&nbsp;\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"outline: 0px; margin: 5pt 0cm; background-image: initial; 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doing?\u003C\u002Fu>\u003C\u002Fspan>\u003C\u002Fp>\u003Cp style=\"outline: 0px; margin: 0px; line-height: 16.1px;\">\u003Cul>\u003Cli>Manage incoming calls across all communication channels, ensuring prompt and professional responses.\u003C\u002Fli>\u003Cli>Schedule medical appointments efficiently and accurately in our system.\u003C\u002Fli>\u003Cli>Direct calls to the appropriate resources, including doctors, secretaries, or other staff members.\u003C\u002Fli>\u003Cli>Follow up customer calls where applicable.\u003C\u002Fli>\u003Cli>Acknowledge and record patient complaints.\u003C\u002Fli>\u003Cli>Record and address patient complaints, ensuring that all concerns are documented and escalated as necessary.\u003C\u002Fli>\u003Cli>Update patient information in the system, ensuring records are accurate and up to date.\u003C\u002Fli>\u003Cli>Use available resources to research and resolve caller queries.\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fp>\u003Cp style=\"outline: 0px; margin: 0px; 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