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Assistant Front Office Manager

Full-time
  • Black River
  • Rs 31,000 – Rs 40,000
  • Posted Jul 22, 2026
  • Closing 21/08/2026
  • Tourism / Travel
  • Assistant Manager
  • Front Office
  • Guest Services
  • Hospitality Management

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Job Description

To assist the Front Office Manager in efficiently planning and co-coordinating the operations of the Front Office Department, so as to conform to the Hotel’s standards.

Verify that all delegated duties are carried out in accordance with the
Hotel’s standards and checklists, and with Management instructions.
Conduct frequent spot-checks within the Front Office Department, with
regard to procedures and service, and reports to the Front Office Manager.
Assist the Front Office Manager in implementing all SOP(s) and monitoring
their professional execution.
Monitor compliance of staff with grooming and hygiene, and with safety
regulations and procedures as well as SOP(s) at all times.
Conduct daily briefings with staff members to share information and resolve
work issues.
Provide regular feedback to staff members on their performance, and
assists the Front Office Manager in the performance evaluation
of subordinates.
Assist in providing on-the-job training and coaching sessions in order to
develop knowledge and competencies of subordinates.
Ascertain that billings are done accurately and payment is settled upon
departure of guests, in accordance with the Hotel’s policy.