Key Responsibilities

• Conduct regular patrols of assigned premises, buildings and surrounding areas to ensure the safety and security of company assets, employees and visitors.
• Monitor and control access to the premises by verifying visitor identification, issuing visitor passes and maintaining accurate access records.
• Operate and monitor CCTV systems, alarm panels and other security equipment, promptly identifying and reporting any suspicious activity or security risks.
• Respond promptly and effectively to alarms, incidents, emergencies and security breaches, taking appropriate action and liaising with emergency services when required.
• Enforce company security policies, procedures and site regulations while maintaining a safe and secure working environment.
• Conduct routine inspections of gates, doors, windows, fencing and other security infrastructure to ensure they are secure and functioning properly.
• Prepare accurate daily occurrence reports, incident reports and handover notes, ensuring timely communication of all security-related matters to management.
• Assist during emergency evacuations, fire drills and business continuity activities, ensuring compliance with health, safety and emergency procedures.
• Safeguard company property and assets by preventing theft, vandalism, unauthorised access and other security-related incidents.
• Provide professional customer service by assisting employees, contractors and visitors while maintaining a courteous and vigilant presence.
• Report hazards, unsafe conditions and maintenance issues observed during patrols to the relevant departments for corrective action.
• Perform any other security or operational duties assigned by management to support business requirements.

Required Skills & Competencies

• Strong observation skills with the ability to identify potential security risks and respond proactively.
• Good verbal and written communication skills, with the ability to interact professionally with employees, visitors and external authorities.
• Ability to remain calm, composed and make sound decisions during emergencies and high-pressure situations.
• High level of integrity, honesty and confidentiality when handling security-related matters.
• Good physical fitness and the ability to patrol for extended periods, including working outdoors in varying weather conditions.
• Basic knowledge of CCTV systems, access control systems and security procedures.
• Strong problem-solving and conflict resolution skills, with the ability to de-escalate difficult situations.
• Ability to work independently as well as collaboratively within a team.
• Willingness to work rotating shifts, weekends, public holidays and overtime when required.
• Commitment to maintaining a safe, secure and service-oriented workplace.