BASIC FUNCTION

·       Responsible to provide an effective system to ensure that revenue is accurate and the operation of Internal Control and Procedures are functioning smoothly and to understand thoroughly Radisson Objectives in managing Revenue and Statistics.

MAIN DUTIES & RESPONSIBILITIES

DAILY TASKS

·        Maintain a neat, clean and well-groomed appearance. Specific uniform guidelines will be explained as a part of the orientation process.

·        Verification of detailed posting journal report of all revenue transactions of previous day after Night Audit report from Opera Journal daily.

·        Prepare Daily Revenue report with the total number of covers and sales reports received from all outlets and to be sent to all HODs in morning time. Ensure correct VAT breakdown for each revenue line.

·        Verification of daily rate check report whether reviewed and duly signed by the FOM & Night Auditor.

·        Verification of guest rooms key report whether duly signed and filed by FOM.

·        Verification of daily housekeeping discrepancy report with the Executive Housekeeper to be signed daily and filed accordingly.

·        Verification of all in-house complimentary and house use rooms on Opera comp guest report.

·        Run No Show report & Opera and liaise with FOM & Reservations/Revenue Manager on any No Show whether charged accordingly with transfer of any attached Deposit as cancellation fees.

·        Verify on lost postings PM account.

·        Verify Meetings & Events agreement with event sheet for each event to be held whether correct invoice has been sent out with revenue properly accounted on Opera.

·        Run RHG Guest Membership / loyalty report and verify membership card number captured on bookings if any ensuring same membership card number does not bear more than 3 consecutive stays.

·        Ensure that the Revenue is updated on daily basis and is in line with the Opera Trial Balance & Manager Flash reports.

·        Daily F&B revenue reconciliation from POS to Opera v/s Manager Flash.

·        To identify the amount out of balance in case of wrong code grouping-Trial Balance Vs Manager Flash reports.

·        To inform Reception/F&B for any correction of an incorrect transaction if ever there is any.

·        Verification of all Rebate vouchers and negative postings/correction done by Reception and hand over to FC for approval & GM for signatures.

·        Filing of Opera revenue reports once daily revenue journals are uploaded to SAGE and signed by the Assistant Financial Controller.

·        Conduct frequent random spot checks whether the SOPs are being adhered to.

·        To randomly check Guest rack files whether the guest’s extras bills are duly signed by guests and Guest registration forms are properly filled and signed with copy of passports-to identify whether the signatures match with guest passports and signed bills.

·        Ability to work under pressure, required flexible working hours and meeting with deadlines.

·        Attend training and meetings as and when required.

MONTHLY TASKS

·        Save all month end reports in share drive (Opera Manager Flash, TB, Detailed Guest Ledger, Detailed Deposit Ledger for the last date of the month).

·        Validate Revenue for the Month.

·        Liaise with Credit Controller to ensure all rental revenue are posted to opera with invoices sent.

·        Re-class of 20% commission of Foreign currencies at Reception desk for the month on Opera (Credit Commission on services transaction code on Opera & Debit Gain on Opera).

·        Provide statistics for month end to the Assistant Financial Controller (Covers per outlet, Guest nights & Room nights per market segment, Total guest nights, room nights, AHR, % OCC, complimentary rooms, house use).

·        Compilation of monthly covers and revenue per outlet once the Daily Revenue Report has been finalized.

 

CRITERIA

·        Excellent knowledge of written and spoken English and French.

·        Familiar with hotel income audit finance, policies and Standard Operating Procedures.

·        Familiar with hotel systems PMS, POS (Opera, Micros, etc)

·        Advanced Microsoft Excel skills and proficient in MS Office in general.

·        Strong analytical skills with the ability to create reports and analysis.

·        Strong communication and teamwork abilities.

·        Ability to handle sensitive and confidential financial information.

·        Demonstrate highest standards of personal and professional integrity.