Main Duties:

1.     Operational Support

·        Managing the end-to-end entity set-up process (pre-incorporation, incorporation, pre-onboarding with banks, bank account opening and handing over to operation team);

·        Prepare, review and verify incorporation/bank account opening documents including documents for residence permits, amongst others;

·        Monitor deadlines and ensure timely completion of all setup activities;

·        Monitor workflow and allocate tasks within the team.

2.     Team Supervision & Coordination

·        Support the reporting line in supervising team members’ performance and productivity;

·        Provide guidance, mentoring, and on-the-job training to junior staff;

·        Assist in resolving operational issues and escalating complex matters when necessary;

·        Conduct periodic quality checks on team output.

3.     Handover to Operations Team

·        Ensure complete and accurate documentation prior to handover;

·        Conduct proper briefing to Operations Team;

·        Minimise post-handover errors and clarifications.

4.     Relationship Management

·        Ensure prompt and professional communication with authorities and stakeholders;

·        Handle queries and provide status updates on applications and registrations.

5.     Knowledge of the Job

·        Maintain strong knowledge of company incorporation procedures/bank account opening/residence permits, licensing requirements, and regulatory frameworks;

·        Stay updated on changes in corporate laws, compliance requirements, and government regulations;

·        Provide technical guidance and clarification to team members;

·        Support internal training initiatives.

 

6.     Compliance & Risk Management

·        Ensure adherence to regulatory requirements, internal policies, and compliance standards;

·        Support KYC/AML documentation review (if applicable);

·        Identify potential compliance risks and report to management.

7.     Process Improvement

·        Recommend improvements to enhance efficiency and reduce turnaround time;

·        Assist in implementing new systems, procedures, or regulatory updates.

8.     Reporting & Administration

·        Monitor dashboard and preparation of any other reports for management, where applicable;

·        Assist in performance evaluations of team members.

9.     Support to Sales & Marketing Team

·        Provide accurate turnaround timelines and documentation requirements to support sales efforts;

·        Assistance to sales and Marketing Team by preparing necessary memos, fee schedules amongst others;

·        Conduct any other cognate duties as assigned by your reporting line.

 

Qualifications:

• Degree in the relevant field (Marketing/ Business/ Management); 

• Disciplined, methodical and good interpersonal skills; 

• 4-6 years of experience in the global business sector, preferably in the business development or day to day client administration of files; 

• Excellent knowledge of structures; 

• Solid knowledge of marketing and business development techniques and principles; and 

• Good understanding of market research techniques, statistical and data analysis methods.