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Guest Relations Officer- Paradis Beachcomber
NEW MAURITIUS HOTELS LIMITED – Beachcomber HOTELSTourism / Travel
- Black River
- Rs 21,000 – Rs 30,000
- Posted Jul 20, 2026
- Closing 09/08/2026
- Tourism / Travel
- Guest Relations
- Hospitality Jobs
- Tourism Industry
- Customer Service
Job Description
At Beachcomber Resorts & Hotels, we believe in nurturing talents and growth. We are actively looking for outstanding candidates to apply.
Main responsibilities:
- Welcomes and greets guests promptly and politely as per Hotel standards and procedures;
- Assists in organizing special events such as weddings, dinners, cocktails as per guest demand;
- Maintains a close liaison with travel agencies regarding information of clients’ needs, special requests and VIP treatment;
- Provides all necessary information and assistance as instructed by the Guest Relations Manager to all clients during their stay at the hotel
- Converses with guests to obtain feedback on quality of services and suggestions, if any for improvement and relays this information as per hotel policy
Qualifications and profile:
- Higher School Certificate or equivalent;
- Diploma in Hospitality Management or equivalent;
- Previous professional experience in related function will be an advantage;
- Good communication and organisational skills;
- Should possess a pleasant and outgoing personality;
- Strong customer service orientation and problem-solving abilities;
- Ability to remain calm and professional in high pressure situations;
- Able and willing to perform odd hours of work including Sundays, public holidays and cyclonic days;
- Fluent in written and spoken English and French;
- Knowledge of a third language will be a definite advantage