Office Manager

📍 Location: Mauritius
🕒 Type: Full-time
🎯 Focus: Sales, Office Operations & Marketing
👤 Reports to: RCIC

About the Role

Vikesh Immigration Services is looking for a highly motivated, independent, and sales-driven Office Manager to manage our Mauritius office. This is a key position for someone who can take initiative, handle daily office operations with minimal supervision, and convert leads into clients through strong communication, persuasion, and follow-up skills.

The successful candidate must be confident, target-driven, highly organized, fluent in English and French, comfortable creating short-form social media content, and able to represent the office professionally when dealing with clients, institutions, partners, and service providers.

Core mission

Manage the office independently, turn inquiries into paying clients, and keep operations, follow-ups, documents, and marketing activities organized.

Main Responsibilities

✔ Manage the day-to-day operations of the Mauritius office independently.

✔ Handle inquiries by phone, WhatsApp, email, social media, and in person.

✔ Follow up with leads consistently and convert them into paying clients.

✔ Explain the firm's services clearly, professionally, and confidently.

✔ Persuade potential clients and build trust in the value of the firm's services.

✔ Coordinate appointments, document collection, client files, and administration.

✔ Negotiate and communicate with institutions, partners, and service providers.

✔ Keep office systems, records, client tracking, and follow-up lists organized.

✔ Create engaging immigration-related content for TikTok, Facebook, and other platforms.

✔ Use AI tools for content creation, marketing, communication, and productivity.

✔ Prepare basic reports, lead lists, and performance updates for the RCIC.

Requirements

✔ University degree or equivalent qualification.

✔ Fluent spoken and written English and French.

✔ Strong sales, persuasion, negotiation, and closing skills.

✔ Excellent communication skills and confidence when dealing with clients.

✔ Ability to take initiative and work with minimal supervision.

✔ Strong organization, attention to detail, and ability to keep everything in place.

✔ Experience in sales, client service, marketing, administration, or business development is an asset.

✔ Good knowledge of Microsoft Outlook, Excel, and general office tools.

✔ Comfortable using AI tools such as ChatGPT or similar platforms.

✔ Ability and confidence to create TikTok and short-form social media videos.

✔ Professional appearance, positive attitude, and willingness to grow with the company.

Ideal Candidate

The ideal candidate is ambitious, proactive, responsible, confident, and results-oriented. We are looking for someone who can take ownership of the Mauritius office, manage leads professionally, maintain strong follow-up, build client trust, and contribute directly to business growth.

Important Compliance Note

The Office Manager will not provide immigration advice unless legally authorized to do so. Immigration advice, legal strategy, and case decisions will remain under the supervision of the licensed RCIC.