The Warehouse Storekeeper ensures efficient inventory management, accurate stock control, and smooth warehouse operations. The role involves overseeing the receipt, storage, and dispatch of goods while maintaining compliance with safety standards and company policies. The Storekeeper is also responsible for leading a small team, ensuring cost control, and improving customer satisfaction.

1.     Receiving & Inventory Control

(1)      Supervise container unloading, ensuring physical checks are conducted to prevent loss or discrepancies.

(2)      Counter-verify packing lists against product quantities and descriptions and report any discrepancies.

(3)      Capture and store audit trail photos, including sealed containers before and after opening.

(4)      Conduct weekly and monthly cycle counts and submit discrepancy reports.

(5)      Maintain a system-to-physical stock match at all times.

(6)      Minimise shrinkage and ensure general inventory discrepancies do not exceed 0.05% of total inventory.

2.     Warehouse Operations & Order Fulfilment

(1)      Manage warehouse stock movement, ensuring systematic storage and accessibility of products.

(2)      Prepare and organise products for showroom transfers as per the fixed schedule from the Link system.

(3)      Ensure products are staged for delivery at least two days in advance for verification and issue resolution.

(4)      Facilitate customer pick-ups efficiently while ensuring proper documentation and verification.

3.     Inventory Management

(1)      Perform regular cyclic and random inventory counts and reconcile discrepancies.

(2)      Ensure stock accuracy and improve stock-turn ratios.

(3)      Implement best practices for inventory storage and movement in a 5000m², three-storey warehouse.

(4)      Plan and support the implementation of mechanisation, including goods lifts, battery-powered flatbed trucks, and inclined belt systems.

4.     Team Management & Performance

(1)      Supervise a team of 3–4 staff, ensuring productivity, discipline, and adherence to warehouse protocols.

(2)      Provide ongoing training to warehouse staff to enhance operational knowledge and efficiency.

(3)      Monitor staff performance and take corrective actions to improve efficiency and teamwork.

5.     Cost Management

(1)      Control warehouse-related costs, including storage, material handling, and manpower utilisation.

(2)      Reduce wastage and damages through improved stock handling and movement practices.

(3)      Implement cost-saving initiatives in warehouse operations without compromising efficiency.

6.     Safety & Compliance

(1)      Ensure adherence to all safety protocols, minimising workplace accidents and risks.

(2)      Conduct routine safety inspections and report non-compliance to management.

(3)      Train staff on proper lifting, handling, and storage techniques to prevent injuries.

7.     Customer Satisfaction & NPS Improvement

(1)      Ensure timely and error-free order fulfilment to improve the Net Promoter Score (NPS).

(2)      Handle customer pick-ups efficiently, providing clear communication and a seamless experience.

(3)      Work closely with other departments to resolve customer-related issues quickly and effectively.

8.     Customer Process Improvement & Projects

(1)      Participate in warehouse optimisation projects, including automation and mechanisation initiatives such as goods lifts, flatbed ferry trucks, and belt systems.

(2)      Support system upgrades and digitalisation efforts for improved inventory tracking and order fulfilment efficiency.

(3)      Provide operational feedback on warehouse layout and workflow improvements to enhance efficiency.

(4)      Assist in implementing SOPs and best practices to streamline warehouse operations and reduce errors.

Apply now and be part of our success story!!