About Us:

FRCI is a leading provider of technology solutions and consulting services. At our core, we don't just implement systems; we help our clients understand their needs, rethink their processes to achieve their goals. We provide expert advice on the best systems for their needs, assist with implementation, and offer training and ongoing support. Our team of experienced professionals is dedicated to delivering the highest level of customer service and support.

“Our clients’ success is our success.”

Position overview:

The Administrative Assistant provides administrative, clerical, and operational support to ensure the efficient day-to-day functioning of the Business Unit. The role supports internal teams, clients, and other stakeholders by coordinating a wide range of administrative activities and ensuring the smooth execution of operational processes.

As we foster a learning & development culture, we provide opportunities for our team members to develop and grow through continuous learning with online resources, workshops, conferences, and experimental techniques to enhance their skills and expertise.

Responsibilities:

·        Provide administrative and clerical support to ensure the efficient operation of the Business Unit.

·       Prepare, format, and maintain business documents, records, and filing systems.

·       Coordinate meetings, appointments, training sessions, and other administrative activities.

·       Manage correspondence, calls, and communication with internal and external stakeholders.

·       Support the preparation of quotations, invoices, reports, and other business documentation.

·       Maintain office supplies and coordinate general office administration.

·       Liaise with clients, suppliers, and internal teams to facilitate the smooth delivery of services.

·       Ensure accuracy, confidentiality, and timely completion of administrative tasks.

·       Assist the Business Unit Manager with day-to-day operational and administrative requirements.

·       Perform any other duties as assigned in line with the needs of the Business Unit. operation of the Business Unit.

Requirements:

v Education:

·        At least a Higher School Certificate Level

·        A Diploma or Certificate in Business Administration, Office Management, Secretarial Studies, or a related field would be an advantage.

v Experience:

·        2-3 years of experience in a similar role

v Must have:

·       IT Literate

·       Proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)

·       Proficiency in written and spoken English and French.

v Soft skills:

·       Strong organizational and time management skills.

·       Good verbal and written communication skills.

·       Attention to detail and accuracy.

·       Ability to prioritize tasks and manage multiple responsibilities.

·       Customer-focused with a professional and courteous approach.

·       Ability to work independently as well as collaboratively within a team.

·       Good problem-solving and coordination skills.

·       Ability to maintain confidentiality and handle sensitive information with discretion.

·       Adaptability and willingness to learn.

Over and above an interesting remuneration package, we offer:

·       A collaborative and supportive work environment

·       Continuous learning and development opportunities

·       Opportunities for personal and professional growth

·       A culture that values innovation, collaboration, and continuous improvement

If you are passionate about it, we encourage you to apply for this interesting opportunity.

We look forward to hearing from you!