Waiter/Waitress

Ensure that all customers are assisted and orders taken. Display highest standards of hospitality and welcome are demonstrated at all times.

Duties and Responsibilities of Waiter/Waitress : 

• Greet customers and hand out menus.
• Maintain complete knowledge of all menu items, menu explanation, service procedure and standard, cooking methods and beverage selections available in the assigned outlet.
• Deliver meals and beverages to tables when they have been prepared.
• Maintain clean and orderly tables.
• Providing excellent customer service to   ensure customer satisfaction.

• Maintain a good knowledge of the different service times, Food & Beverage Menu, Promotions. 
• Perform Opening & Closing duties of till and outlet. 
• Billing and proper entry on POS for payment.  
• Basic cash handling procedures to include taking cash payments and card machine.
• Greet customers in the outlet in a friendly and welcoming manner. 
• Advise customers on different dishes in a professional manner.