Waiter / Waitress

Waiter/Waitress is responsible for taking orders and serving food and beverages to guests. S/He plays an important role in guest satisfaction as s/he is also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.

• Greets guests and taking drink and food orders
• Stays attentive to the needs of guests in the dinining area
• Delivers food from the kitchen to the guests
• Ensures the food order is made correctly by the kitchen staff and looks presentable for guests
• Follows health cod standards with regards to the handling of food
• Makes suggestions based on guests' preferences
• Up-sell when appropriate
• Arrange table settings and keep tables clean and tidy at all times
• Deliver checks and collect payments
• Performing shift duties like delivering racks of cups to the service statation, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
• Cooperate and communicate with all serving and kitchen staff
• Adhere to all relevant health department rules/regulations and all customer service guidelines