Trainee - Indoor Sales Support - Rennel Limited

-Present and sell company products and services to current and potential client. -Assist the Account Executive in the day to day Sales and Marketing operations.

Main Duties & Responsibilities

• Prepare documentations, proposals and sales contracts.
• Prepare paperwork including quotations and invoices to activate and maintain contract services.
• Follow up on new leads and referrals resulting from field activity and identify sales prospects and contact these and other accounts as assigned.
• Assist in the development of promotional strategies and product development.
• Establish and maintain current client and potential client relationships.
• Conduct outbound calls, known as cold calling, to identify prospective customers.
• Generate list of potential customers using leads from existing customers, business directories and trade shows
• Follow up the Sales and Marketing plan and promote Company’s products and services.
• Establish useful links with relevant external organisations through networking opportunities.
• Compile fact sheets, statistics, graphs, manuals and reports for products and prospective markets.
• Provide excellent service consistent with the Company’s core service standards and brand attributes.
• Identify and resolve client concerns.
• Handle all requests, claims and complaints; resolve issues in a quick and efficient manner and follow up to ensure the customers’ satisfaction.
• Respond to customers interactions in a professional and timely manner, provide help and advice using the company’s products or services and achieve positive resolutions.