Technical Project Manager

Given our business model where our customers pay us over time, the Customer Solutions Group (CSG) is absolutely vital to our customers deriving long-term value from our platform. To enhance our customer’s experience

As a Technical Project Manager (TPM) for EMEA, you will be responsible for:

• Manage a large number of projects with a wide range of customer profiles
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Develop comprehensive project plans, including tasks, timelines, and resource requirements.
• Understand the customer requirements and deliverables. When necessary you will drive the creation and review for the Statement of Work (SOW)
• Present the Netskope PS to customers and prospects. Be able to articulate both the PS and the company value proposition
• Maintain and share accurate reports to share with the PS and CSG leadership when required
• Work closely with Sales, Support, and Engineering to ensure customer needs are met
• Lead and contribute to project definition, planning, documentation and data collection
• Provide management and leadership skills and drive execution on program goals.
• Anticipate and interpret internal/external business and regulatory challenges and recommend best practices to improve products, processes or services.
• Act independently to determine methods and procedures on new or special assignments.
• Provide strategic input and collaboration with the Customer Experience Organization.

Required Experience and Skills:

• 7+ years managing projects and programs.
• Proven track record of meeting or exceeding targets
• Demonstrable experience presenting to customers and company leaders
• Excellent written and verbal communication skills
• Ability to work effectively with both technical and nontechnical people
• Experience working with SalesForce, PSA tools, and GSuite
• Ability to quickly develop strong and open relationships with a service-minded approach to customers, partners, and subcontracting vendors.

Other Requirements:

• Travel required up to 20%.
• 'Whatever it takes' attitude and motivation to do whatever necessary to complete the job
• Self-motivated
• Strong problem-solving skills
• Excellent organizational skills
• High level of English and French.

Preferences:

• Experience with working with a Fortune 500 companies
• Prior experience in hyper-growth company a definite plus

Education:

• Bachelor's degree (BSCS or equivalent) or equivalent work experience
• Master's Degree