Team Leader - Fund Administration

The Client Services Lead will be responsible for a team of Client Services Administrators to handle a portfolio fund clients under the supervision of a Client Services Manager in order to ensure that all corporate work including incorporation of Funds, GBC 1 and GBC2 companies.

Duties

• To ensure Clients' satisfaction and delivery.
• To be the point of contact for clients as appropriate.
• To liaise with clients and other parties on technical matters.
• To attend to queries of new and existing clients including funds and other structures.
• To monitor and chase debtors recovery and able to track additional services for extra billing.
• To ensure timesheets are recorded and disbursements on the appropriate system.
• To prepare and/or review bills.
• To promote positive attitude and develop team spirit.
• To coach junior staff and attend training during the year.
• To be accountable for teams operational performance where appropriate.
• To assist client services manager in conducting performance reviews of client services administrator
• To work on incorporation of funds, GBC 1 and GBC2 companies and to liaise and follow up with relevant authorities.
• To prepare and/or monitor the organization of board, committee and shareholders meeting and ensure that notice and agenda and board packs are properly drafted and sent to clients and attending board meetings.
• To draft and/or review minutes of meeting and resolutions including coaching of junior staff with minutes drafting skills.
• To give support to staff in organising and maintaining of statutory records, including the minute's book
• To perform and/or help staff in administrative and company secretarial duties on behalf of clients.
• To ensure and/or monitor that proper filing, scanning of statutory files and updating of information on system (including Unity) are being done.
• To identify opportunities to cross-sell and up-sell to existing clients.
• To handle and/or assist client services managers in coaching junior staff
• To release capital calls capital account statements and investor statements.
• To follow internal procedures and deliver according to clients SLAs and to perform any other related duties.
• To ensuring that all entities are in compliance with all relevant laws, licensing conditions, regulations and guidelines.

Qualification & experience

• Degree Holder in relevant field or relevant professional qualification
• Minimum 5 years relevant experience in the offshore sector.