Spa Therapist

• Attends daily briefing and receives instruction from supervisors and managers covering the daily planning of the Spa that he/she is assigned to work for
• Involve in all marketing operations
• Report any maintenance problem in treatments rooms or in public area
• Immediately inform superior of any guest complain
• To provide the highest level of quality service to our guests ensuring high levels of comfort and customer services always met
• Ensure health and safety and procedures are respected
• Provide attention and service to guests as per hotel and Spa attitude standards
• Performs set up of treatment rooms, laboratory, relaxation area and Spa facilities as instructed by immediate superiors.
• Re set up treatment rooms after each guest
• Ensure specific maintenance/cleaning/hygiene of materials and all Spa areas.
• Perform all spa attitude treatments according to protocols.
• Respect all procedures as per SOP
• Ensure reception responsibilities in the absence of receptionist /senior therapist (invoices, consultations, reports, inventories…)
• Provide efficient products and treatment advices to guests after treatments or any request from the guest.
• Strictly respect the recipe and dosage of products for the treatments to avoid wastage
• Strictly respect the “cost management” action plan submitted by the Spa manager / assistant
• Apply best practices and be up to date with market trends
• Motivated to reach targets and achieve revenue goals.

We believe in equal opportunities

We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicities, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you.