Spa Receptionist - Victoria Beachcomber

a luxurious wellness center dedicated to providing exceptional service and a serene atmosphere for our clients. We offer a range of spa treatments and services designed to relax, rejuvenate, and revitalize.

We are seeking a friendly, organized, and customer-oriented Spa Receptionist to join our team. As the first point of contact for our clients, you will play a vital role in ensuring a positive and welcoming experience from the moment they walk through our doors.

Key Responsibilities:

• Greet and welcome clients in a warm and professional manner
• Manage spa appointment schedules and bookings
• Handle phone calls, emails, and inquiries promptly
• Process invoice and make sure reception received billing in due time
• Maintain client records and update information as necessary
• Assist with administrative tasks and provide support to spa staff
• Ensure the reception area is clean, tidy, and well-organized
• Promote and upsell spa services and products

Qualifications:

• SC or equivalent
• Previous experience in a similar role, preferably in a spa or hospitality environment
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in using booking software and MS Office Suite
• A friendly and professional demeanor
• Ability to work flexible hours, including evenings and weekends