Spa Manager

LUX* Grand Gaube is hiring for the position of Spa Manager.

RESPONSIBILITIES
* The successful applicant will be responsible of the day-to-day operation of the LUX* Me Spa at LUX* Grand Gaube.

*The Spa Manager will provide assistance and guidance according to the LUX* Me Standards to our Guests.

*The successful candidate will also be responsible to maximise upselling opportunities as well as actively participate in budget preparation for the Spa and ensure that the set financial targets for the department are met.

*The Spa Manager will also lead and play an instrumental role in developing the wellness elements of LUX* Me which includes fitness and yoga.

*The Spa Manager will report to the General Manager at LUX* Grand Gaube and will work in close collaboration with the Chief Spa & Wellness Officer.

QUALIFICATIONS & PREVIOUS PERFORMANCE
* At least Higher School Certificate or equivalent qualifications.

* Tertiary education at Degree Level in Leisure Management from a recognised institution or equivalent qualifications.

* Recognised qualifications in Spa/ Beauty Therapy: CIBTAC or CIDESCO.

* A minimum of 10 years of experience in Spa Management preferably in a 4 or 5 star resort.

* At least 5 year of working experience in training Spa Team Members.

* Knowledge and experience with integrated wellness approaches.

OTHER REQUIREMENTS
* Passionate about service.
* High levels of integrity.
* Strong team management and leadership skills in order to lead, motivate and develop subordinates.
* Proactive, dynamic, flexible and professional attitude with strong interpersonal and customer service skills.
* Outstanding sales capabilities.
* Organisational, financial and analytical skills.
* Ability to identify problems and provide solutions.
* Creative and innovative attitude.
* Ability to manage time and tasks independently in order to meet set deadlines.
* Organised, able to multitask and detail oriented.
* Excellent verbal and written communication in both English and French languages. A third language would be a definite advantage.
* Strong knowledge in Microsoft Office package.