Shop Attendant at 7 Coloured Earth

Sell, restock and merchandise items of the boutique and provide customer service as per standard

Take part in training and implement accordingly

Keep superior informed about all unusual matters concerning any plans affecting his/her area

Ensure product knowledge of items at the boutique

Describe product features and details accurately

Recommand and display items that match customer’s needs

Adapt display as per day theme/festivity

Ensure high level of quality services are delivered to guests at all times

Handle and monitor of guests complaints and the relevant follow up action required

Interact with guests to obtain feedback and suggestions for improvement

Establish and maintain continuous and fruitful contacts with customers

Answer any query from guests by having a sound knowledge of all items offered for sale

Maintain outstanding store condition on visual merchandising standards

Help and anticipate guests in their choices

Recommend, give advise and guidance on product selection to guests

Participate in Eco Standard/Sustainable Responsibility set by the business unit

Ensure sales target are met, provide optimum customer service and assist to increase company’s growth and revenue through sales maximization

Promote upselling

Make inventory of equipment and material for stock control

Report any breakage, defect, loss of operating equipments and accessories to Superior

Follow up billing

Ensure energy saving (electricity, water)

Follow the set procedures for opening and closing the boutique

Ensure that the boutique is always clean and tidy

Display boutique’s window and arrange items creatively as per standards

Prepare a receipt for guests when a sale is closed and record the sale (cash or credit)

Prepare cash and credit summary, balance the account and submit all cash, receipts and credit summary to receptionist on a daily basis

Ensure that all sale figures are input on the system

Ensure sufficient stock of items at all times

Make requisitions of items when minimum stock is reached

Properly store the items to avoid any wastage

Liaise with Superior at Head Office for all orders or any matter arising

Manage point of sale processes

Ensure all items have appropriate price tag