Senior Ambassador

We are looking for Senior Ambassador profiles to support us in our company growth.

Join Sightness as Senior Ambassador – Drive Meaningful Client Relationships!

Do you have a passion for creating meaningful connections and empowering businesses through tailored outreach? Join Sightness and make an impact by building lasting relationships with potential clients and partners!

About Us

Sightness is a cutting-edge analytics platform dedicated to optimizing the operations and carbon footprint of transport players. With a strong focus on data-driven solutions, we empower companies to make smarter decisions using our innovative Cost, Quality, and Carbon modules.

We are proud to be Great Place to Work certified, reflecting our commitment to creating a vibrant and supportive workplace. With a young, dynamic team of 80+ employees based in Mauritius and 20+ in Paris, you'll be joining a growing international community dedicated to excellence.

What We Offer

At Sightness, we don’t just offer a job, we offer a career with benefits designed to support your personal and professional growth. As a member of our team, you’ll enjoy:

• Flexible Working Hours – Achieve that perfect work-life balance!
• Work From Home – Enjoy the freedom to work remotely for up to two days a week.
• Free Medical Insurance & Pension Plan – Enjoy comprehensive health and financial coverage from day one.
• Shuttle Service – Benefit from our free shuttle service for all employees
• Free Parking – Drive with ease, we’ve got you a parking.
• In-house & Professional Training – We invest in your skills with ongoing training programs.
• Career Progression – Your growth is important to us, and we offer clear paths to advance your career.
• Performance Bonus – We celebrate excellence with bonuses based on merit.
• Work-Life Balance – We prioritize a healthy, supportive environment for all our collaborators

Your Role as a Senior Ambassador

As a Senior Ambassador, you’ll be essential in building and sustaining lasting relationships with our international clients. We’re looking for someone who brings empathy, patience, and a strategic mindset to every interaction, embodying our company’s personalized, soft approach. This role calls for a skilled communicator and organizer who is fluent in both English and French and adept at navigating diverse cultures and regions.

Key Responsibilities:

• Manage and develop relationships with international clients, ensuring consistent, high-quality interactions and long-term engagement.
• Mentor and support junior ambassadors by providing guidance on client management, relationship-building strategies, and best practices.
• Plan, develop and execute personalized outreach strategies to foster strong connections with prospects, focusing on building trust and rapport over time.
• Maintain strong organizational skills to oversee multiple client relationships and ensure smooth communication across teams.
• Work closely with internal departments (e.g., sales, marketing) to align strategy and ensure smooth communication of key messages.
• Organize and participate in key client meetings, networking events, and workshops to strengthen connections and build new opportunities.

• Track and report on client interactions, providing insights and feedback to improve the ambassador program’s effectiveness.

Essential Skills:

• At least 3 years of experience in customer relations, business development, telemarketing, or a similar role involving direct client interaction.
• Strong communication and interpersonal skills with the ability to engage with diverse audiences.
• Ability to build trust through consistent, personalized communication.
• Strong organizational skills, adept at handling multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce).
• Fluency in English and French (spoken and written).

Join us at Sightness and be part of a forward-thinking company that values your well-being, career development, and contributions!