Security Door and Window Products Installer

The technician is responsible for the installation, maintenance, repair and manufacturing of security products.

Installation:

• Drive to client sites across Mauritius.
• Installation of security products securely and accurately according to specifications.
• Measure and prepare areas for installations.
• Ensure proper alignment and functionality of all installed components.

 Manufacturing in trim shop:

• Assemble security products from raw materials according to specifications.
• Operate machinery and tools.
• Inspect finished products to ensure they meet company standards and client requirements.
• Maintain a clean and organized workspace in the trim shop.

Maintenance and repairs:

• Diagnose and repair faults in existing installations, including mechanical and structural issues.
• Replace damaged or malfunctioning parts as needed.

Logistics and inventory management:

• Conduct regular checks to ensure adequate Maintain stock levels of components are available at all times.
• Accept and unload shipments upon delivery.
• Verify all items received against the packing list/ delivery documentation.
• Inspect received products for any damage, defects, or discrepancies. Report any missing or damaged items immediately.
• Organize and store shipments properly in the trim shop.

General Duties:

• Ensure high levels of customer satisfaction through excellent sales service and after-sales support.
• Communicate with clients to understand their security needs and address any concerns.
• Prepare and submit service report and job completion forms.
• Maintain outstanding store conditions and visual merchandising standards.
• Stay informed about updates to the Trellidor brand, including new product lines, features, and installation methods.
• Review product manuals and training materials provided by Supplier.
• Keep up to date with the latest installation techniques to improve efficiency and quality.
• Follow all companies’ policies and procedures.
• Perform any other tasks as requested by management.