Secretary & Sales Assistant

Mathieu Opticien is looking for someone who will provide a global service including customer reception, advice, orders, follow-up of orders with the workshop, as well as order delivery and after-sales service.

RESPONSIBILITIES:

• Responsible for opening the outlet
• Coordinate appointments and manage the Optometrist’s agenda
• Handle phone calls, emails, and inquiries related to sale functions.
• Welcome, advise, guide the customer as best as possible according to their needs and prescriptions
• Master the IT system (patient, client order, daily accommodation, etc.)
• Manage the order process
• Provide after-sales service
• Any other task at the discretion of Management.

PROFILE OF CANDIDATE:

• At least one year of experience in a profession in direct contact with customers
• Clean certificate of character
• Good communication in English and French
• Good Team spirit
• Seriousness and Punctuality at work

Candidates available immediately will be an advantage.

Candidates should be able to work on shift systems and odd hours.