Sales and Administrative Representative

Essenze Ltd, a subsidiary of N-G Group specializing in sanitary wares, is looking for a Sales and Administrative Representative with experience in providing clerical and sales support.

 Essenze Ltd, a subsidiary of N-G Group specializing in sanitary wares, is looking for a Sales and Administrative Representative with experience in providing clerical and organizational support, handling tasks like order processing, customer database maintenance, and ensuring timely deliveries, while also supporting sales efforts.

The Sales and Administrative Representative is responsible for day-to-day sales support function and general administrative tasks.

Key Responsibilities

• Sales support: Provide administrative support to the sales team, including managing meetings schedule and coordinating sales activities;
• Complete mandatory product trainings required by Jaquar;
• Order Processing and invoicing: Handle order entry, invoicing, track sales orders and ensure timely processing of customer order and invoices;
• Cash Handling and Security: Ensure all cash handling procedures are followed correctly, assist in managing the cash register and ensure store security protocols are adhered to;
• Customer communication: To assist with customer inquiries, provide product information and ensure timely responses to emails, phone calls and other communications;
• To serve walk-in customers and have basic product knowledge to promote the product to the customer;
• Sales Documentation: Maintain and organise sales records, quotes and other documentation required for sales transaction;
• Data Management: Enter and update sales data into CRM systems or databases; and
• Assist on quotations and proposals.