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Sales & Ticketing Officer (For Harel Mallac Aviation Ltd)

  • Port Louis
  • 21,000 - 30,000
  • Permanent
  • Added 06/11/2024 
  • Closing 06/12/2024
  • HR Manager
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The Sales and Ticketing Officer shall be responsible of the sales & promotion of products and services offered by the GSA. He/She shall also be responsible to prepare quotations, make reservations and maintain good external communication links with clients & Travel Trade.

 

The job incumbent shall be responsible of the sales & promotion of products and services offered by the GSA. He/She shall also be responsible to prepare quotations, make reservations and maintain good external communication links with clients & Travel Trade.

Performs visits and Briefing Travel Agents about Condor/Air India products and services
Handle Corporate and walk in clients.
Enquire about clients’ needs
Follow up on clients and close deals
Is responsible to perform reservations concerning air tickets by making data entry of flight bookings on Amadeus and Condor system (AC7) upon confirmation of clients.
Makes arrangement for tickets to be sent to clients or collected by clients.

Is responsible to prepare quotations for clients by:
• Gathering information and queries on flight details and itineraries by phone, email, fax.
• Checking on availability/option of flights
• Making necessary arrangements with Tours Department’s staff for accommodation purposes.
Performs bookings on Amadeus/Condor system upon confirmation of clients.

Ensures excellent relations with customers by:
• Greeting them either by contact or phone
• Answer to queries, giving quotations in due time, obtaining required data
• Giving proposals on various packages
Ensure proper handling of customer complaints by assisting their queries as quickly as possible.
Prepare end of month reports (VAB/ Sales Report), Invoicing/ Receipts/ Cash Takings/ MCOS/ Newsletters/ Customer call back

Prepare Debit Memo and sends to the Accounts Department for invoicing purposes daily.

Prepare Debit Memo in case of refund of air tickets due to cancellation or unused tickets as and when required. Prepare Credit Memo in case of any discrepancy in the client’s account.

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Itineris Ltd

 

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  • 18 Edith Cavell St, Port Louis, Mauritius

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