Sales Representative (2505-SREP)

Our client is seeking to recruit a dynamic Sales Officer who will report to the Senior Sales Representative. The incumbent will be responsible to conduct sales out in the field of hotels and restaurants with both potential and existing customers.

Responsibilities:

Product Selling:

• Selling of the company products to the HORECA sector within a given territory.
• Travel within sales territory to meet prospects and customers.
• Prepare and present proposals.
• Present food products with new ingredients, flavours and other features to customers to generate more orders.
• Research customer business needs and develops a mix of products and service to meet needs.
• Obtain approval of the Senior Sales Representative before sending quotations to customers.
• Order products via tablet from the Warehouse Department once confirmed by customers.
• Liaise with the Senior Sales Representative for payments follow-up and collection.

Customers / Relationships Management:

• Offer the best possible customer experience by fostering strong relationships.
• Provide an efficient and effective after sales service by resolving any problem that can arise after delivery.
• Record complaints received from customers, investigate problems, develop solutions, prepare reports and report any major problem or make recommendations to Management.
• Conduct calls and face-to-face meetings with customers daily.
• Answer customers' questions about products, prices, availability, and product use.

Reporting and Analysis:

• Prepare daily and monthly sales reports by specifying threats and opportunities.
• Develop a daily/weekly call list and maintain information accuracy monthly.
• Analyse territory and monitoring performance results, daily call reports and weekly work plans.
• Analyse clients' budget, food specialty, goals and concerns in order to get a clear picture about orders frequency and volume.

Products Marketing:

• Work closely with marketing department to help build the brand.
• Participate in marketing events such as seminars, trade shows, and other events.
• Provide clients with new arrivals samples whenever possible.

Products Knowledge and Promotions:

• Keep up with market trends, understand customers' business and present product solutions based on clients' needs and goals.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Participate in company functions, promotions, customer visits, and customer events.
• Attend and participate in general sales meetings.

Profile:

• Diploma in Sales and Marketing.
• At least 2 to 3 years' experience within the Sales HORECA sector.
• Proven work experience as a sales representative is a plus.
• Excellent knowledge of MS Office.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Holder of a valid car driving license.
• Ability to work beyond normal working hours.