Sales Executive

The Sales Executive at Cybernaptics Ltd will be responsible for researching prospects, generating leads, and driving sales growth. The ideal candidate will have excellent communication and negotiation skills and a solid understanding of cybersecurity products and services.

Key Responsibilities:

1. Lead Generation and Prospecting:

• Research prospects and generate leads through cold calling, networking, and social media.
• Introduce Cybernaptics products, services, and company assets to potential clients.

1. Client Engagement:

• Prepare and deliver presentations on products and services.
• Set up meetings with potential clients to understand their needs and concerns.
• Formulate commercial quotes and proposals based on client analysis.

1. Client Relationship Management:

• Build and maintain client relationships using the Cybernaptics CRM database.
• Maintain personal contact with key customers, regularly updating them on company offerings.
• Handle customer questions, inquiries, and complaints effectively.

1. Sales Strategy and Execution:

• Negotiate terms within management-defined margins.
• Identify key decision-makers in client organizations.
• Upsell and cross-sell complementary services (e.g., support, training).
• Ensure stock availability for sales and demonstrations.
• Negotiate and close deals, handling any objections or complaints.

1. Collaboration and Reporting:

• Provide regular sales pipeline status and budget reports.
• Create frequent reviews and reports with sales and financial data for the Head of Sales.
• Collect feedback on competitors, pricing, and customer satisfaction.
• Analyze and report the effectiveness of marketing and sales strategies.
• Collaborate with team members for better results and share customer/prospect feedback with internal teams.

1. Professional Development and Representation:

• Maintain professional and technical knowledge by attending educational workshops.
• Stay updated on partners’ products.
• Participate in exhibitions, conferences, trade shows, and events on behalf of the company.
• Respond to calls for tenders and draft commercial proposals, involving other company departments as necessary (projects, business, pre-sales, technical, marketing).

1. Additional Responsibilities:

• Contribute to team efforts by accomplishing related tasks as needed.