A Sales Assistant plays a crucial role in supporting the sales team and ensuring a smooth sales process. They provide essential administrative and customer service support, enabling the sales team to focus on generating leads and closing deals.
List of Duties (Principal Ones) |
• Brand Promotion: Effectively promote our brands in collaboration with Resellers within the local market. • Client Engagement: Regularly phone clients (at least twenty) to monitor and track the performance of our products in the market. • Competitor Insights: Collaborate with local partners to gather insights into competitors' offerings, enabling us to align our product pricing for better sales responses. • Stock Management: Guarantee Resellers maintain adequate stock levels to meet market demand. • Online Presence: Regularly assess Resellers' online platforms and social media accounts to evaluate their promotion of our products. • Inventory Optimization: Prevent aging stock and develop strategies to clear outdated inventory (Apply for resellers’ stock as well). • Payment Follow-Up: Maintain thorough follow-up on payments with Resellers. • Communication: Inform Resellers of new offers through various means such as face-to-face meeting, WhatsApp, email, or phone calls. • Product Support: Offer assistance to Resellers regarding product specifications and pricing as needed. • Order Processing: Handle Resellers' purchase orders and coordinate with the logistics team for delivery scheduling and locations. • Documentation: Prepare necessary documents such as RCNs, quotations, and proforma invoices when requested by Resellers. • Pipeline Management: Regularly update the sales pipeline per management's guidelines. • Management Reporting: Provide daily reports on Reseller outcomes to the management team. • Participation in Promotions: Participate in promotions organized by Resellers or our company. • Purchase Analysis: Monitor and analyze Resellers' purchases for efficient Reseller management. • After-Sales Support: Collaborate with the Proserv team to address after-sales issues and ensure excellent post-purchase service. • Budget Achievement: Strive to meet or exceed monthly budget targets, including total revenue and gross profit, broken down by brands. • Innovative Processes: Encourage creativity and innovation in our sales processes. • Cross-Departmental Collaboration: Collaborate effectively with other departments, including support services, delivery, after-sales, marketing, and administration. • Product Knowledge: Stay well-informed about product and service details, including updates and changes. • Lead Qualification: Research and qualify new leads to expand the customer base. • Ad Hoc Tasks: Undertake any other tasks requested by management and/or your direct superior. |
Knowledge, Skills, and Competencies Requirements |
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Work Experience and Educational Requirement |
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