Sales Administrative Secretary

Reporting to the Head of Sales Administration, this position is responsible for providing general administrative support to the commercial operations as well as handling customer complaints.

Duties and responsibilities :

- Gather and compile information from various departments in view of preparing agreements, tender documents, quotes, contracts, renewal addendum and other related documents.

- Respond to incoming and outgoing communications (mails, fax, telephone among others

- Perform data entry of contractual agreements / services provided to clients onto the software; the same to be maintained and updated accordingly

- Prepare reports by gathering, compiling, summarizing information on a weekly,  monthly or any other basis as requested by Management 

Profile :

- At least a Higher School Certificate/Bac or any relevant qualification.
- A minimum of 3 years of experience in general administration environment. 
- Excellent customer service skills 
- Excellent interpersonal and communication skills 
- Good organizational skills and focus driven.