SPA AND WELLNESS MANAGER

Creating and implementing a business development plan. hiring and supporting staff and conducting reviews of their performance. performing spa treatments, massages, facials and wellness therapies. managing inventory, including beauty, bath and treatment products

1. Maintain pricing integrity and Spa standards.

2.   Perform Wellness Health Assessment   & Consultations.

3.   Provide lifestyle discussions & recommendations.

4.   Recommend the best treatment according to the need.

5.   Provide dietary & nutritional advice.

6.   To be responsible for the Ayurvedic aspects of the Spa.

7.   Responsible for meeting the budgeted Wellness targets.

8.   Adherence to pre-opening   and periodic training inputs in accordance with the Banyan Tree            standards.

9.   Following the Standard Operating Procedure for customer service and Inter Personal

      Communication.

10. Timely documentation of health records and maintaining   stock of Ayurvedic   medicines &

      treatment materials.

11. Preparing and submitting the various reports on time as required by the management.

12. Protect organization's   value by keeping information confidential

13. Update job knowledge by participating in training opportunities

14. Inform associates of job responsibilities, performance expectations, client service standards, or        corporate policies and guidelines.

15. Plan or direct spa services and programs.

16. Assess associates'   performance   and suggest ways to improve work.

17. Ensure equipment and physical facility in peak condition including cleanliness and repair.

18. Coordinate facility schedules to maximize usage and efficiency.

19. Develop associates service or retail goals and guide associates in goal achievement.

20. Establish spa budgets and financial goals.

21. Inventory products and Control costs of good purchased, service supplied and labour                        necessary.

22. Develop, follow   and   ensure   that   all safety   and emergency    policies,  procedures    and         practices  and adhered  to.