SERVICE COORDINATOR OFFICER
- Black River
- 21,000 - 30,000
- Permanent
- Added 14/01/2025
- Closing 13/02/2025
- Nihad Beeharry
Helium Business Solutions is recruiting for one of our client's a well motivated individuals who thrive on helping others to solve customer inquiries, recommend solutions and build rewarding relationships.
Key Responsibilities:
- Assessing the service needs of Clients and linking to the appropriate resource.
- Ensure synergy between clients and resources
- Respond to any issues occur during delivery of service.
- Monitor the services being provided and stay up to date on service introduced to clients.
- Evaluate the quality of service and identify areas that need improvement.
Qualifications and Requirements
1. Higher School Certificate
2. Minimun of 1-year experience in Customer Service/ Call Centre
3. Able to Work on SHIFT System basis and should be ready to work on weekends.
4. Ability to multitask
5. IT Literate and apt to work on CRM/ Spreadsheet
HELIUM BUSINESS SOLUTIONS LTD
- A3, Royal Road, Petite Riviere, Black River, Mauritius
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