SALESFORCE ADMINISTRATOR

The Salesforce Administrator will be responsible and accountable for the deployment and ongoing support of our Salesforce solutions and projects from implementation.

Responsibilities

• Create user accounts, maintain sales databases and train staff on the effective use of Salesforce products and solutions while monitoring input quality
  
• Oversee all aspects of user and licence management including new user setup/deactivation, roles, profiles, permissions and public groups
  
• Resolve user support tickets 
• Identify and gather requirements from users and stakeholders
• Support team members and monitor user adoption of Salesforce tools in the organisation
• Provide ongoing user training and create training materials as needed
• Create a set of useful MI reports
• Work with sales and marketing teams to unlock the different tools and capabilities offered by Salesforce