Room/ Public Area Attendant

To clean and maintain all public areas (i.e. hotel lobby, restrooms) and guests rooms in impeccable condition in accordance with Hotel and Hilton Hotel Corporation standards

Essential Functions:

• Clean rooms / suites, as assigned, which includes but is not limited to, making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
• Report all technical issues in rooms / public areas and back of house to HSK Coordinators and Floor Supervisors.
• Follow up on Daily, Weekly, Fortnightly, Monthly, Quarterly, Annually & Bi – Annually tasks and deep cleaning program.
• Responsible for the up keeping and proper use of HSK Trolleys, Cleaning Materials and Equipment
• Clean all public area of the hotel, which includes but is not limited to, Lobby, Offices, Corridors, toilets.
• Strip dirty linens / towels and remove used amenities from room/suite and replace them
• Thoroughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents and floors with specifically assigned cleaning agents. Dispose of trash
• Dust all furniture and pictures, clean all windows and glass, and vacuum public areas
• Vacuum and dispose of trash in office areas
• Setting up of Check maid cart for supplies / Linen, stock as needed, emptying bins and dirty linen and ensuring proper storage at the end of shift.
• Greet guests immediately with friendly/sincere acknowledgement.
• Respond to special requests by guests (such as providing extra amenities or service time requests)