Regional Supervisor

Avacor Ltd is looking for a Regional Supervisor

MAIN FUNCTION:

The Regional Supervisor is responsible to assist the Guarding Manager in the supervision of the guarding activities in his assigned region and ensure customers’ satisfaction.

DUTIES & RESPONSIBILITIES:

-        Supervise and monitor Security Guards, Officers and Drivers/Supervisors’ performance and build good relationships

-        Train new recruits on sites’ specificities

-        Ensure that all sites are covered for day and night shift

-        Ensure that Drivers/Supervisors know the exact location of all Alarm sites and that they respond timely to alarm intervention requests

-        Inspect company vehicles, investigate, and report any damage and misuse

-        Perform day and night checks

-        Prepare roster, keep it updated and adjust as and when required

-        Follow absences and leave requests

-        Ensure that accurate attendance is given to Head Office

-        Ensure that all the sites receive the necessary proactive visits and meet clients

-        Report any abnormalities and follow up for necessary action

-        Liaise with clients and ensure that requests and complaints are properly addressed

-        Assist the Guarding Manager in surveys

SKILLS AND COMPETENCIES:

-        Very good written and verbal communication in French and English

-        Very good leadership skills

-        Very good reporting skills

-        Very good organizational and time management skills

-        Ability to deal with persons of diverse background

-        Attention to details

-        Impartiality

-        High sense of confidentiality

-        Honesty and integrity

-        Disciplined and patience

-        Ability to work under pressure

-        Ability to work on day and night shift, including weekends and public holidays

-        Good team spirit

QUALIFICATIONS AND EXPERIENCE:

-        At least a diploma in Management or any other related field

-        A previous experience in the security field or any other similar role would constitute a definite advantage

-        A previous experience in a supervisory role

-        A valid Manual Driving License is a MUST

Please note that this post requires to be on call 24/24 in case of emergencies.