Part-Time Customer Support Agent – Work From Home

20 hours/week (choose between 11AM–3PM or 3PM–7PM) 3 weeks full-time paid training (8 hours/day) Fully remote – support customers via phone, email, and live chat Must have strong English and great communication skills Apply via MyJob by Sunday, 27 April

Please note: This position is part-time, with two shift options available — applicants will be required to choose one.

Training will take place over the first 3 weeks on a full-time basis (8 hours per day). After completing training, agents will then move to their selected part-time schedule.

Shift overview:

• Starting: Monday, April 28th

• Working Week: Monday to Friday 

• Total hours 20-hours per week.

• Shifts: 4 hour shift starting between 11:00am to 7pm

Shift 1: 11am to 3pm

Shift 2: 3pm to 7pm

Responsibilities:

• Interact with clients and customers to provide and process information in response to inquiries, concerns, and requests about products and services.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

• Build sustainable relationships of trust through open and interactive communication.

• Manage customer communication across various channels, including:

  • Phone calls

  • Emails

  • Live chat

Qualifications:

• Experience in a previous customer service role is preferred but not required.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and multitask.

• Proficiency in English; multilingual skills are a plus.

What We Offer:

• The opportunity to work from the comfort of your own home.

• A competitive compensation structure. 

• Comprehensive training and ongoing support.

• All necessary hardware is provided for you to perform your role to the best of your ability.

How to Apply:

Interested candidates are invited to use the apply feature above.

Please feel free to check us out at Careers (resolvable.com). However, please note our web team won't be able to support. Applicants need to be submitted here. 

We will reach out to candidates by Sunday, 27th April 2025. If you do not receive a response from us by that date, please consider your application unsuccessful. Thank you for your interest in this opportunity.