Outdoor Marketing Officer

Marketing of Paints/Water Proofing/Floor Coatings/Sealants and Allied Products

• Visit customers mainly hardware shops for orders and proposals of products on a daily basis.
• Process orders and invoices using Oracle’s Netsuite and send daily reports.
• Maintain social media platforms (Facebook and Instagram) and respond to comments and queries in an efficient manner.
• Proactively manage customer relationships. 
• Maintain and update customer databases regularly and share the same with Manager/MD.
• Develop marketing plan and strategies.
• Arrange demonstrations for customers to better understand our products.
• Market intelligence - conduct market research to know the equivalent products being offered, by preparing customer questionnaire and using various means to stay abreast of competition.

•  Monitor competition products and services and report back on regular basis.

• Any other cognate duties.

• Provide update, input, if any, on daily debriefing through mail for your customer accounts.

• Follow up on debts from customers you handle and ensure that customers respect their credit and payment terms.

• Follow up to ensure customers get the products they ordered in a timely manner delivery and keep them informed in case of any delay.

• Inform customers of new product arrivals, change in prices, etc by wither email, WhatsApp or other approved communication platform.

• Follow up on existing customer orders and ensuring client’s satisfaction.