Operations Support

We are looking for an Operation Support.

Responsibilities

1. Planning (Monthly, daily adjustment & replanning)
2. Sending service intimation email/WhatsApp ( Inform client on service date)
3. Daily briefing and debriefing with the team leaders
4. Call client for feedback
5. Renewal of contract (Sending the renewal offer, follow up calls & get renewal done)
6. Attend to customer complaints, queries and plan complaint service
7. Follow up of equipment sent for repairs
8. Ensure the delivery of materials
9. Monitoring the stock and re order of material when needed
10. Prepare wages and attendance for technician.
11. Ensure operation welfare