Operations Manager

We are seeking a dynamic and experienced Operations Manager to drive growth and leadership within the hospitality division. Key responsibilities include:

• Leading diverse teams and implementing hotel/Opera strategies.

• Positioning hotel services in the market.

• Analyzing and improving business processes for efficiency.

• Developing marketing strategies and ensuring customer satisfaction.

• Managing headcount and ensuring the right skills are in place.

• Identifying and securing new business opportunities.

• Leading the strategic growth of hotel products and services.

• Managing large, complex sales opportunities with innovative solutions.

• Overseeing the effective leadership and people management of teams.

• Ensuring financial performance through budgeting and cost control.

• Manage and monitor financial performance through budget reviews and analysis of financial reports.

• Implement cost-control measures and revenue enhancement strategies

• Collaborating with sales teams to develop marketing strategies.

• Ensuring that customers software solution is kept current and up to date.

Qualifications:

• Matric/Grade 12 (or equivalent).

• Degree/Diploma in Operations Management (MBA/MBL is a plus).

• 10-15 years of management experience, with a focus on hospitality.

• Thorough knowledge of Opera product and hospitality qualifications.

If you’re a visionary leader with a strong financial acumen and a passion for the hospitality industry, apply today!